Terms & Conditions

Shipping

Postage and Packing is currently FREE to all UK Mainland & Northern Ireland addresses for orders totalling £20.00 or over.
For all UK Mainland & Northern Ireland addresses where the total order value is under £20.00 there will be a flat rate charge of £2.95 for Postage & Packing.

All prices are quoted in pounds sterling and include Value Added Tax (VAT) but are exclusive of delivery charges (if applicable)
The delivery service will depend on the weight, size & value of your order. We aim to dispatch all orders within 3-5 working days of receipt. During busy periods or on the rare occasion that complications may occur it may be necessary to extend this lead time to 5-8 working days. We are unable to investigate or claim for loss of deliveries until 15 working days have passed since dispatch.

How to Pay

Payments can be made securely using PayPal or Stripe. During the checkout you will have the option to either enter your credit or debit card details into our website, your payment will be processed securely by Stripe. You will also have the option to checkout with PayPal. You don’t need to have a PayPal account when checking out with PayPal, just a valid credit or debit card.

Returns Policy

Here at 1 Stop Christmas Shop we want all our customers to be satisfied with both the services & products they receive from us.
Under the United Kingdoms Distance Selling regulations, you have the right to cancel the contract for the purchase of a product within 7 days of delivery. You should be aware that once we begin the delivery process, you would not be able to cancel any contract for services carried out by us, for example postage & packing. As soon as we receive notification of cancellation of your order, and the item(s) have been returned to us in perfect condition, we will refund the purchase price for the item(s).
Please re-package goods securely and send them back to us within 7 working days. For your protection we recommend that you use a recorded delivery service for returns, as we will not accept responsibility for goods lost in transit.
If you are returning goods for reasons other than damage or defects, we will be happy to refund you for the returned item(s) providing the are in a re-sellable condition and in their original packaging.

Colour of Products

We have tried our best to match colours as closely as possible, however the colour photographs and/or illustrations on the website cannot always be an exact reproduction of the original articles.

Address and Contact Details

1 Stop Christmas Shop
36 Sovereign Road
Kings Norton Business Centre
Kings Norton
Birmingham
West Midlands
B30 3HN
0121 4335590